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RENTAL CONDITIONS

Valid For All Our Properties

Thank you for choosing our property for your vacation in Israel. We understand that some booking platforms may not always display the rental conditions clearly, and we apologise for any inconvenience this may have caused. Whether or not you had the chance to review them, we are pleased to provide the rental conditions for your holiday home.

If you have any questions or need further clarification about the rental conditions, please feel free to reach out. We are here to help ensure your stay is as comfortable and enjoyable as possible.

I

This is a professionally-managed vacation rental, located in a residential building/area, owned by a family that spends part of the year outside of Jerusalem.

 

The owner warmly welcomes you to enjoy the space but kindly asks that you take care of the furniture, belongings, and overall home.

IV

Charges for Lost or Damaged Items (where applicable):

  1. Lost keyfob: 150 ILS per unit

  2. Lost key: 360 ILS per unit

  3. Lost garage remote opener: 1,100 ILS per unit

  4. Method of payment: Claims will be processed through the booking platform.

VII

Courtesy items:

The host provides a starter pack* consisting of:

[*] Intended for your very first days in the property, until you get your own provisions. Should any provisions mentioned below are missing, the host shall provide them within 24 working hours after the guest reports it.

A. Full bath/shower rooms:

  • 3 rolls of toilet paper

  • 2 bars of mini soaps (or similar)

  • 2 mini squeeze tubes of shampoo

  • 2 mini squeeze tubes of conditioner

  • 2 mini squeeze tubes of body wash

B. Toilet rooms (half bathrooms):

  • 3 rolls of toilet paper

  • 2 bars of mini soaps (where applicable) (or similar)

C. Kitchen:

  • 1 electric kettle

  • 10 sachets of Turkish coffee (or similar)

  • 10 sachets of instant coffee (or similar)

  • 10 sachets of tea (or similar)

  • 1 pack of Nespresso pods (where applicable)

  • 10 sachets of white sugar (or similar)

  • 10 sachets of brown sugar (or similar)

  • 10 sachets of sweetener (or similar)

  • 1 olive-oil bottle (or similar)

  • 1 salt shaker (or similar)

  • 1 pepper shaker (or similar)

  • 1 bottle of water*

[*] the amount varies according to the capacity of people on the vacation home

A complimentary Shabat hot plate and hot-water urn are provided.

Kashering Ⓚ option:
The kitchen kashering service and the provision of two kosher sets of kitchenware (khalavi and basari) for your stay is an extra service. One-time fee: 1,200 ILS.

For your convenience:

1 roll of paper towels

1 kitchen towel (2 if Ⓚ)
1 wipe cloth (2 if Ⓚ)
1 sponge (2 if Ⓚ)
1 small bottle of washing-up liquid (dish wash) (2 if Ⓚ)
3 dishwasher capsules (where applicable)
3 big garbage bags
3 small garbage bags
1 first aid kit (in main bedroom)*

[*] Guests are requested to inform MPJ Vacation Rentals if they use any provided first aid supplies. Please replace used items to ensure emergency supplies for future guests. Failure to do so or inform us will result in a 29 ILS charge.

 

Cleaning supplies in the kitchen:
1 small bottle of all-purpose cleaner
1 small bottle of toilet cleaner
1 small bottle of floor cleaner
1 big microfibre cloth
1 small microfibre cloth
1 broom
1 floor squeegee
1 dustpan
1 vacuum cleaner (where applicable)

 

D. Laundry:

  • 3 laundry detergent pods (where applicable) (or similar)

  • Important: All white linens and towels must be laundered separately.

Additional supplies can be bought at the neighbourhood’s convenience stores or pre-ordered as part of the host's additional services.

X

Mid-Stay Cleaning Service:

Guests staying for longer than a full calendar month are entitled to one courtesy cleaning free of cost. As from the second cleaning onwards, this is an extra service.

 

Guests staying less than a full calendar month can request a mid-stay cleaning as an extra service.

 

To schedule a mid-stay cleaning, the reserving guest must contact MPJ Vacation Rentals at least five working days in advance to the desired cleaning date, so that the task can be programmed for our team.

Price: 100 ILS/hour. The minimum cleaning time is two hours.

Further details about what is included in the mid-stay cleaning will be provided to you when requesting the service.

II

Our properties are:

  1. Pet free

  2. Smoking free
    Smoking, vaping, and e-cigarettes are strictly prohibited.

  3. Shabbat-friendly
    While the kitchen is designed to accommodate a wide range of international guests, we provide a Shabbat hot plate, hot-water urn, candles, and 'netilat yadayim' cups for your convenience.

V

Sabbath and Public Holidays:

In Israel, most stores, restaurants, public transportation, and offices are closed during the Jewish Sabbath (Shabbat) and Jewish Holidays.

  1. By booking this vacation rental, guests acknowledge and accept that the host and any co-hosts will be offline and unavailable during the Jewish Sabbath and Jewish Holidays.

  2. Shabbat begins on Friday afternoon and ends on Saturday night, with varying times. Hosts and co-hosts are available until 13:00 on Fridays and holiday eves.

  3. Instant-Booking reservations that begin on the Jewish Sabbath or Jewish Holidays are considered non-binding. The host reserves the right to cancel such reservations.

  4. During Israeli high seasons*, the Instant-Booking option could be deactivated. For specific terms and pricing during these periods, please contact us directly.
    [*] High Holidays and Sukkot (September/October), Pesach (Passover, March/April), and Shavuot (May/June).

  5. The host and co-hosts reserve the right to cancel any bookings that begin on or during the Sabbath and Jewish Holidays if made without prior approval.

VIII

Towels and Linens:

One bath towel and one hand towel will be provided per guest by the host. The towels could be owned by the landlord, host, or co-hosts. Therefore the following charges apply if damaged:

Charges For Damaged, Stained or Tainted Items*:

  • Bath towels: 55 ILS

  • Hand towels: 35 ILS

  • Bath mats: 20 ILS

  • Duvets: 150 ILS

  • Duvet covers: 75 ILS

  • Elasticated sheets: 75 ILS

  • Pillowcases: 20 ILS

  • Kitchen towels: 20 ILS

[*] All amounts per single damaged item.

Important: All white linens and towels must be laundered separately.

Optional Towel Exchange Service:

Together with a mid-stay cleaning, or separately, the reserving guest can request a full exchange of linens and towels.

Prices are:

  • Linens: 35 ILS per bed.

  • Towels: 35 ILS per bed/guest

XI

Late Check-Out:

A late check-out can be guaranteed for a fee (which varies by property) that reserves the accommodation and prevents an immediate check-in.

Alternatively, guests may wait until the day before check-out to inquire about availability. If no other guests are scheduled to check in on that day at the same property, a complimentary late check-out may be offered.

III

Important Guidelines:

  1. Events are not allowed (with the exception of family reunions).

  2. Commercial events are strictly prohibited.

  3. Commercial photography and filming are not permitted.

  4. Loud noise is not allowed between 23:00 and 07:00
    In accordance with the Abatement of Nuisances Law, 5721-1961, and its Regulations.

VI

Value Added Tax (VAT):

Please note that prices listed on some booking platforms may not include VAT (Value Added Tax).
Tourists are exempt from VAT upon providing the required documentation.

 

המחיר אינו כולל מע"מ אותו יש לשלם בנפרד לפני קבלת הוראות כניסה


Details:

  1. VAT may not always be included in the rental fee and must be paid by the renter before check-in. It is the renter’s responsibility to arrange VAT payment with the host prior to arrival. The host reserves the right to cancel any reservation made by Israeli citizens that does not comply with local tax laws.

  2. Israeli citizens, regardless of their residency status, are subject to Israeli VAT, in line with local regulations.

  3. Non-Israeli citizens are exempt from VAT but must present a copy of their foreign passport along with their B1 or B2 Entry Visa (issued to all non-nationals upon arrival at the airport).

  4. Tourists who do not provide this documentation will be charged the applicable VAT.

IX

Important notice about broadband internet connection (WIFI):

All our properties have high-speed Internet access. Our broadband carrier provides a 100 Mb/s speed when connected with an ethernet cable.

When connected wirelessly, the average speed can be reduced considerably.

 

Factors such as the time of day and distance between your device and the router might affect the browsing speed.

 

Finally, the broadband infrastructure in some city locations may not allow maximum speed.

GET IN TOUCH

Correspondence Address:

MPJ Vacation Rentals Ltd

Rav Chanan, 18

IL-9920568 Beit Shemesh

Email us here.

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© MPJ Vacation Rentals Ltd אם פי ג'יי דירות נופש בע"מ, since 2008 • CRN 515895290 ח"פ
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